Technical Papers

Essential Guide to Customer Marketing Technology

Content provided by William Reed | 25-Feb-2021 | Insight Guide

Hostech is a market-leading initiative for the hospitality sector, brought to you by BigHospitality, MCA and Morning Advertiser, dedicated to addressing...

Consumer attitudes to food delivery in 2021

Content provided by Deliveroo | 23-Feb-2021 | White Paper

Deliveroo surveyed their UK customers to understand how their mindset around food and their ordering habits have changed in the past 12 months.

eBook: 4 Hospitality CX Trends to Watch in 2021

Content provided by Reputation | 22-Feb-2021 | White Paper

Over the last 12 months it’s become clear that a new type of Customer Experience has emerged, one that merges a brand’s reputation with that of its online...

Essential Guide to Delivery and Click & Collect Technology

Content provided by William Reed | 19-Feb-2021 | Insight Guide

Hostech is a market-leading initiative for the hospitality sector, brought to you by BigHospitality, MCA and Morning Advertiser, dedicated to addressing...

Digital Transformation & Hospitality with Vita Mojo

Content provided by Vita Mojo | 15-Feb-2021 | White Paper

Discover the best way to approach your digital transformation and unlock its benefits for your brand. Download the Digital Transformation & Hospitality...

ESSENTIAL GUIDE TO BACK OF HOUSE TECHNOLOGY

Content provided by William Reed | 12-Feb-2021 | Insight Guide

Hostech is a market-leading initiative for the hospitality sector, brought to you by BigHospitality, MCA and Morning Advertiser, dedicated to addressing...

Essential Guide to Order & Pay Solutions

Content provided by William Reed | 05-Feb-2021 | Insight Guide

Hostech is a market-leading initiative for the hospitality sector, brought to you by BigHospitality, MCA and Morning Advertiser, dedicated to addressing...

Restaurant rethink: How tech will help us thrive

Content provided by iiko | 28-Jan-2021 | White Paper

Explore this helpful whitepaper — and discover new ways to succeed against the odds. This insightful guide exposes the industry's underlying challenges,...

RXM: A Guide To Online Success, via Reputation.com

Content provided by Reputation | 26-Nov-2020 | White Paper

Reputation.com has authored a guide to discuss how to introduce and implement a Reputation Experience Management (RXM) programme in your company.

How to go omnichannel for restaurants to add revenue

Content provided by Deliverect | 18-Nov-2020 | White Paper

Online food ordering has become a crucial business model overnight. We are here to advise you on how to keep your restaurant open by taking an omnichannel...

let them eat veg: a guide to sustainability and creative vegetable cookery

Content provided by William Reed | 21-Oct-2020 | White Paper

The Tredwells and All’s Well chef heads to Worcestershire to learn about one of the world’s most successful and sustainable hybrid vegetables and creates...

Align reopening plans with customer expectations

Content provided by Shield Safety Group | 15-Jul-2020 | White Paper

Understanding the customer is a key step in reopening your business. Customers want to experience a worry-free, relaxing environment and ultimately feel...

How the hospitality industry can win back customers after COVID-19

COVID-19 has shaken the world. Every business in the world is now operating in a high-risk industry and hospitality is firmly on the front-line as the...

A Step by Step guide to higher Revenue & Margins

Content provided by EatDirect | 19-Jun-2020 | White Paper

There are not many industries where the cost of customer retention is the same as acquisition. Unfortunately, in the online food ordering market, too many...

How to reopen safely with mobile ordering

Content provided by Yoello | 09-Jun-2020 | Application Note

There can be no denying that the rise of coronavirus has changed our industry - perhaps for a matter of months, or perhaps forever.

The Future Of The Electronic Point of Sale (ePOS)

Content provided by Revel Systems | 29-May-2020 | White Paper

As customer expectations reach unprecedented heights, it’s imperative for operators to have a dynamic ePOS solution to thrive in today’s constantly changing...

Consumers want more when it comes to allergen advice

Content provided by Zonal | 06-Mar-2020 | White Paper

Consumers are demanding more from hospitality operators when it comes to allergens than simply ticking the legislative box, according to the latest insight...

Is your restaurant technology frustrating guests?

Content provided by LS Retail | 02-Mar-2020 | White Paper

To gain your guests’ loyalty, you need a good business plan, a committed team, and tech that will support you today and tomorrow. As a restaurateur, you...

Top Trends for Online Reputation and CX Management in 2020

Content provided by Reputation | 28-Feb-2020 | White Paper

More than ever, a brand’s reputation determines its success in today’s Feedback Economy.
In this eBook, we’ll explore the five key trends we believe...

2020 UK Restaurant Industry Technology Report

Content provided by SevenRooms | 24-Feb-2020 | White Paper

The continued squeeze on operator margins means restaurants on the High Street must provide unique, differentiated offerings to attract customers.

Restaurant Media Pack 2020

Content provided by William Reed | 27-Jan-2020 | White Paper

The Restaurant portfolio continues to be the essential source of news and information for those working within the restaurant industry, helping to navigate...

Your Guide to Understanding the Latest Tech Trends

Content provided by SevenRooms | 03-Dec-2019 | White Paper

With more customers using technology to interact with restaurants, it’s unsurprising that 95% of restaurateurs agree that technology improves business...

Consumer Insight on Click & Collect, research by Zonal and CGA

Content provided by Zonal | 05-Jul-2019 | Research Study

While home delivery is the food service trend of the moment, click and collect is also emerging as another revenue opportunity, according to the latest...

Sustainability Report

Content provided by William Reed | 27-Jun-2019 | White Paper

Six areas to make your restaurant more sustainable.

From growing herbs on the wall to using ethical dairy suppliers, we run-down the key...

Creative development in the kitchen

Content provided by Nestlé Professional | 19-Jun-2019 | White Paper

Produced by Restaurant magazine in partnership with Nestlé Professional’s CHEF® brand, Creative Development in the Kitchen explores how high-profile chefs...

BOOK IT, latest research from Zonal and CGA

Content provided by Zonal | 08-Apr-2019 | Research Study

For the first time ever, booking a table online has overtaken telephone reservations, according to the latest GO Technology report from Zonal.

2019 Trends in guest experience and reputation

Content provided by Reputation | 01-Apr-2019 | White Paper

What are the developments and challenges in online reputation and customer experience management this year? Discover the 5 top key trends that stand to...

Confronting Foodservice Industry Challenges

Content provided by Checkit | 08-Mar-2019 | White Paper

It’s a tough environment for Foodservice, but not without opportunity. Winners will pay close attention to operational detail, using technology for efficiencies,...

Latest GO Technology research from Zonal and GCA

Content provided by Zonal | 11-Feb-2019 | Research Study

Hoteliers are playing catch up with restaurants, pubs and bars when it comes to adopting technology to drive sales and build loyalty.

Restaurant Media Pack 2019

Content provided by William Reed | 20-Dec-2018 | White Paper

The Restaurant portfolio continues to be the essential source of news and information for those working within the restaurant industry, helping to navigate...

How to drive profitability through the till

Content provided by Access Hospitality | 02-Nov-2018 | White Paper

The customer is king and driving that all-important restaurant experience is what will ultimately underpin brand loyalty and keep customers coming back...

Technology at the table feeds profits

Content provided by Zonal | 18-Oct-2018 | Research Study

Here at Zonal we place high emphasis on researching into the everchanging consumer wants and needs to make sure we are always ahead of the curve with our...

Top tips to reduce costs & boost revenues during festive season

Content provided by Access Hospitality | 05-Oct-2018 | White Paper

Our introduction ‘recipe for success’ eBook looks at the vital ingredients an operator needs in their pantry in order to be able to drive efficiencies...

Life is Better Filtered: The Collaborative Kitchen

Content provided by Brita | 04-Oct-2018 | White Paper

Many would argue that the back of house operation is the backbone of all hospitality establishments and for a business to succeed, it needs to be operating...

Digital approaches to boost your food business operation

Content provided by Checkit | 07-Sep-2018 | White Paper

Success in hospitality depends on hundreds of daily tasks being carried out consistently by employees across multiple sites. These are the operational...

How Best to Invest in Your Online Reputation?

Content provided by Reputation | 27-Jul-2018 | White Paper

Make sure your marketing spend pays off and your guest experience is improved by following these best practices. Investing in Online Reputation Management...

Latest GO Technology Report: UK Consumers Hungry to Track Home Delivery

Content provided by Zonal | 20-Jul-2018 | Research Study

The latest GO Technology report shows voice based ordering and food tracking devices are believed to be the next big thing to influence the UK’s fast growing...

The Future of Flexible Work

Content provided by Adia | 17-Jul-2018 | White Paper

By paying particular attention to the hospitality, retail and industrial sectors, we will explore how companies can reduce recruitment costs and improve...

Latest GO Technology Report: Customer feedback eating in to Positive Reviews

Content provided by Zonal | 17-May-2018 | White Paper

Giving consumers a truly memorable experience, for all the right reasons, is vital in today’s competitive eating and drinking out sector, according to...

Essential Guide to Growing your Restaurant

Content provided by Oracle Hospitality | 15-May-2018 | Insight Guide

Oracle Hospitality has partnered with Restaurant magazine, with their Guide to Growing your Restaurant, designed to give you the tools you need to help...

The Worldpay Customer Experience Report

Content provided by Worldpay Ltd | 01-May-2018 | White Paper

Download Worldpay’s Customer Experience Report for insights into consumer behaviour and attitudes towards eating and drinking out in the UK and what it...

5 ways to generate increased revenue with Powermat wireless charging

Content provided by Odema | 12-Mar-2018 | Data Sheet

Odema now offers the most recognised and highly efficient wireless charging brand - Powermat. Allowing customers to “supercharge” their phone whilst eating,...

Top Tips to revolutionise workforce management

Content provided by Access Hospitality | 13-Feb-2018 | Insight Guide

Operators face a raft of challenges going into 2018: huge business rate hikes for many, food costs, spiralling rent and wage bills, and staff recruitment...

Restaurant Magazine and BigHospitality.co.uk’s BIGGEST EVER COMPETITION

Content provided by Quandoo | 30-Jan-2018 | Competition

Restaurant magazine and BigHospitality have partnered with online reservations specialist Quandoo to launch their biggest competition to date. Worth a...

4 Easy Ways To Drive Revenue Through Better Online Reviews

Content provided by Reputation | 11-Jan-2018 | White Paper

Do you know what customers are saying about your facilities and services online? If not, it’s about time you find out and take control of the narrative.

GDPR: Unbundled

Content provided by Propeller | 17-Oct-2017 | White Paper

GDPR is a hot topic and a change that is going to affect the majority of businesses in terms of both their current processes and their future plans.

Party in style this Christmas with Premier Foods

Content provided by Premier Foods | 18-Sep-2017 | Application Note

Premier Foods has launched ‘The Perfect Christmas Party Recipe Guide’ to help pubs and restaurants make the most of this opportunity. The guide reveals...

The 5 Email Campaigns You Need to Be Sending

Content provided by Propeller | 06-Jul-2017 | White Paper

The role of email in online marketing is growing enormously and is fast becoming the primary marketing tool for brands.It’s the most direct form of communication...

How technology is driving consumer engagement

Content provided by Ncr Hospitality | 08-Jun-2017 | White Paper

Consumer technologies have completely altered the landscape of restaurants forever, leading to changing consumer expectations and restaurants under pressure...

TURN EVERYDAY BURGERS INTO EXCEPTIONAL ADDITIONS TO YOUR MENU

Content provided by Lactalis Professional | 06-Jun-2017 | White Paper

It’s no secret that burgers are big business. And with the UK out of home burger market expected to be worth £3.8billion by 2020, there’s no sign that...